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Software Engineer

eGain Corporation
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Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff. 

 

We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don’t take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time. 

 

Job Title: Software Engineer 

Location: Sunnyvale, CA

Job description

eGain’s Software Engineer positions are open for the right individual seeking to start their career in a dynamic, fast-paced organization where you can build your skills. 

Responsibilities 

  • Undergo 3 months of comprehensive training for eGain products. After completing the initial training, you will be assigned a position and undergo a 3-month, functional onboarding in one of the following departments subject to your performance, your aptitude, and the availability of positions. 
    • Product Engineering
    • Professional Services
    • Sales Engineering
    • Product Management 
    • Operations Automation (DevOps, RevOps, SupportOps)
    • Technical Support
  • Develop and maintain AI-powered software tools, services, and applications. 

Education

  • Pursuing a PhD in a STEM major preferred from a top-tier university. 
  • Master’s degree in Computer Science or a related field from a top-tier university. 

Our Hiring Process is “Easy with eGain”  

Step 1: Written Section

Aptitude section – this is a GRE style test (60 minutes or less) 

Functional section – this is a take-home programming test

Step 2: Panel interview (in-person at eGain Sunnyvale office) 

Next Step 

Compensation 

  • Base salary $120,000-$130,000