Administrative Assistant for Optometry Office
Administrative Assistant for Optometry Office (Full-Time):
Our administrative assistant’s work schedule will be:
Monday - Thursday: 10:00am - 7:00pm with a one-hour lunch break from 2:00pm - 3:00pm.
Friday: 9:00am – 6:00pm with a one-hour lunch break from 1:00pm-2:00pm.
The ideal candidate has 1 year of experience in medical front office or similar reception/admin assistant experience. Our ideal admin assistant is interested in becoming knowledgeable about our specialized area of practice. Knowledge of optometry/vision therapy and Crystal PM EMR is a plus but is not required. We are looking for someone with initiative who learns quickly and can take ownership of the role.
About Us:
We are the longest-established vision therapy practice in Austin, founded in 2004. We all have one thing in common—we love working with people! We work with children and adults, including those with special needs such as autism or brain injury.
We are a strong team and work well together. We are very proud of our service to our patients and our level of professionalism. We are organized and efficient while still maintaining a personal touch. Our minimum standard is considered above and beyond by most. A standard of excellence is what we strive for every day. The team is encouraged to communicate their needs and ideas. We are goal oriented and provide incentives and rewards based on productivity and achievement of goals.
Purpose of the Admin assistant:
The purpose of this position is to assist in the business office, provide support to the patients, vision therapists and front desk staff. This person works closely with the office manager to handle the day-to-day duties of the business office, including answering phones and routing calls, scheduling appointments, entering billing, collecting and posting payments, scanning/filing medical records, faxing and other general duties as assigned. There is opportunity for cross-training in other areas of the office to help with overflow, but the business office is the primary focus
Job Duties:
This position requires a high degree of organization, attention to detail, performance under pressure and excellent grammar/spelling. The candidate must be extremely detail-oriented, meticulous, and able to communicate professionally both orally and in writing.
· Answer phones, monitor and answer patient text messages/emails
· Schedule appointments, maintain cancellation list to keep clinician schedule filled
· Process patient paperwork, records
· Perform data entry, charge entry, collect and post payments
· Scan and file medical records
· Process incoming/outgoing records requests
· Perform admin/general duties as assigned
Personal Qualities:
· Detail oriented, good organizational skills
· Positive energy and professional appearance
· Quick learner, able to follow directions and standard procedures
· Able to work independently with integrity
· Proficient in verbal and written communications with people of all ages
· Mature/calm – able to learn from feedback and correction
· Good time management skills - able to complete tasks/projects
· Solution oriented, thinks outside the box
· Compassionate, especially with special needs patients
· Reliable/dependable, takes attendance seriously
· Hard working, takes initiative
· Team player/willing to learn new things and help where needed
· Seeking long-term employment
Compensation and Benefits:
· This is a full-time position
· Hourly wages start at $16-$21 per hour based on experience. Previous admin assistant will be taken into salary consideration. Employees may also qualify for monthly production-based bonuses and periodic salary increases based on performance.
· Paid time off and paid holidays
· Company-sponsored healthcare plan is available for full-time employees
· Company-sponsored retirement plan is available for full-time employees
· All employees receive vision care and product discounts
Austin Clinic Location:
5656 Bee Cave Road
Building D, Suite 201
Austin, TX 78746