Account Service Manager
Position Summary
As an Agriculture Service Technician III at Meras, you will take ownership of managing customer accounts within your assigned territory. This hands-on role combines technical expertise with a strong focus on customer service, as you ensure irrigation systems operate efficiently and reliably. Working with a high degree of autonomy, you will be responsible for maintaining equipment, delivering materials, and supporting installations and diagnostics across various worksites. You will thrive in a supportive environment that values safety, attention to detail, and ongoing development and growth.
Key Responsibilities
- Maintenance & Repairs: Perform basic service and maintenance on agricultural irrigation systems.
- Service Documentation: Accurately log all service activities using Meras service software.
- Material Handling: Deliver and transfer chemicals to customer sites in compliance with safety guidelines and company policy.
- Sampling & Testing: Take water samples and deliver/ship to testing labs; perform distribution uniformity tests when assigned.
- Installations & Support: install equipment and set up remediation operations.
- Troubleshooting: Identify technical issues and recommend effective solutions.
- Inventory Management: Maintain adequate inventory of parts and tools for field work.
- Tool Care: Ensure all issued tools and equipment are clean, maintained, and functioning properly.
- Customer Service: Communicate effectively with customers and coworkers, maintaining positive relationships and high levels of satisfaction.
- Compliance: Follow all field procedures, safety regulations, and hazardous material handling protocols.
- Special Projects: Support other departments as needed and complete tasks assigned by your Manager.
Qualifications
- Bachelor's degree preferred; high school diploma or equivalent will be considered based on experience.
- 2+ years of work experience (preferably in agriculture, irrigation, or mechanical services)
- Basic mechanical knowledge and ability to work with tools and machines
- Proficiency with Microsoft Office (Excel, Word, Outlook); experience with Salesforce and smart devices preferred
- Strong communication and customer service skills
- Critical thinking and problem-solving capabilities
- Willingness to adapt to schedule changes in a dynamic work environment
Physical & Work Requirements
- Must be able to lift at least 50 lbs.
- Regular standing, walking, bending, pushing, pulling, and lifting
- Work in extreme outdoor conditions (heat/cold)
- Travel to multiple job sites; extended driving required
- Overtime expected during peak seasons (especially summer)
Driving Requirements
- Must be at least 21 years old
- Must have or able to obtain a Commercial Driver's License (CDL) and HazMat Endorsement prior to employment.
- A clean driving record
- Participation in the DMV Pull Notice Program
- Acknowledge and abide to rules of the Employee Applicant Drug and Alcohol Statement
- Must operate company vehicle responsibly and safely
Why Join Us?
At Meras, we believe in growing our people alongside our business. Every team member has the opportunity to grow and advance by demonstrating their skills and commitment to exceptional customer service. We offer competitive compensation and benefits packages including 401K with employer contributions. Our team is made up of the most capable, driven professionals, and we're proud to be recognized as a leader in the water treatment industry. Join us and be part of a company where your work is valued, and your potential is recognized.
Background Checks and a Drug screening are required. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time."
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
https://meras.isolvedhire.com/jobs/1542895-286595.html