AI Intern - Service Reporting & Technician Support
Are you ready to take a Giant Leap?
We’re looking for an AI Intern – Service Reporting & Technician Support for our Giant Leap program – a project-based internship in our Louisville, Colorado office location. At WE2 service centers we evaluate, repair, calibrate, and confirm the proper functionality of high-complexity weather measurement devices. Our experienced technicians generate a large amount of analysis during this work, which of part is communicated to customers as part of the service report. In addition to customer reports, the technicians’ analysis and notes are valuable for improving process efficiency and service quality. As a Giant Leaper, you will get your own project to lead for three months, starting in June.
Vaisala is a global leader in measurement instruments and intelligence helping industries, nations, people, and the planet to thrive. From predicting hurricanes to optimizing renewable energy production, our technology is used where it matters the most – from data centers, windfarms and laboratories to airports, the Arctic and even the surface of Mars. For a second-year running, Vaisala got recognized in TIME Magazine's World's Best Companies in Sustainable Growth 2026 study. Our team of close to 2,500 experts and 62 nationalities around the world is committed to taking every measure for the planet. Driven by our shared purpose, curiosity, and pioneering spirit, we stay ahead and make a difference. At Vaisala, you don't have to fit in to belong.
Giant Leap is a unique opportunity for you to be the project manager of your own project, with the support of your teammates and project supervisor. Every year, these projects are carefully selected by our leadership teams, meaning that you get to work on real-life questions that are important for us as a company. This is a paid internship.
We invest in your growth with training sessions throughout the summer. Along with lessons from your own field and work life in general, you have a chance to learn, for instance, presentation skills, project management and problem solving. Connections built with fellow Giant Leapers, Vaisala’s brilliant experts and our leadership form an invaluable network for your career. Many of our former Giant Leapers have also gone on to build impressive careers at Vaisala after the program.
What will your summer look like?
- What would the trainee do in practice?
- Participating in the daily operation of the Boulder service center to understand current workflows, tools, and pain points.
- Studying and taking part in service work on selected pilot products to see how information is currently collected, analyzed, and reported.
- Identifying, selecting, and testing different AI tools and technologies (e.g., AI glasses, “listening”/speech-to-text AI, and other relevant solutions) that could support technicians in their work.
- Designing and running trials of approximately 3–5 AI-based solution concepts on selected pilot products.
- Evaluating the applicability, usability, and impact of different AI tools together with technicians.
- Collecting feedback from technicians and other stakeholders and iterating on the tested solutions.
- Analyzing trial results and summarizing the most promising tools and approaches for broader use.
- Preparing and delivering presentations and written reports on findings, validated concepts, and recommended next steps for further development. What is the beef of the project?
- The goal of this project is to:
- Study which AI tools can be integrated into the service center’s daily workflow
- Reduce time spent on collecting and reporting analysis notes
- Allow technicians to focus more on actual service tasks
- The goal of this project is to:
- Why is it essential to Vaisala?
- Immediate potential efficiency and productivity gains by reducing time spent on manual, repetitive reporting tasks that currently may represent up to half of technicians’ workload.
- Better use of technicians’ expertise by freeing up time for high‑value service tasks (evaluation, repair, testing, and calibration).
- Improved collection of internal service data, enabling future automation and data‑driven improvements in service quality and processes.
- What are the expected results?
- Produce a clear summary of the most promising AI tools and technologies that could be integrated into service center operations.
- Complete trials of selected AI solutions on pilot products at the Boulder service center, with documented results.
- Validate and analyze the impact of these trials on reporting time, technician experience, and data quality.
- Create and present a proposal for further development and potential roll‑out of the most successful concepts.
- Who will the trainee be working with? Who is the supervisor of the project? Add some soft facts, too (e.g., about the team)!
- Services Manager – Supervisor
- Service Technicians – Repair, maintenance, and calibration personnel
- Field Service Project Manager – Service Coordination personnel
- Vaisala AI teams
- Service Delivery Engineer
- What the trainee could learn during the summer?
- Practical AI application in operations
- Exposure to high‑complexity measurement devices
- Data and process understanding
- Process analysis and redesign
- Working with technicians and cross‑functional teams
- Presenting findings and influencing decisions
- Applying engineering education in the real world
- Building a portfolio project
- Practicalities: location, possibility of remote work?
- Vaisala Inc. Office in Louisville, Co (BOU)
- Remote work possible when necessary, however in office presence is expected
What kind of skillset are we looking for?
- Requirements for field/level of education
- Bachelor’s degree (BSc) completed or Master’s (MSc) studies ongoing.
- Preferred fields: Electrical Engineering, Industrial Engineering, or closely related disciplines with a strong technical foundation.
- Special skills
- Practical experience using modern AI tools and models (e.g., LLMs, speech-to-text, computer vision, or productivity AI tools).
- Ability to generate ideas on how different AI tools could be applied in real-world, hands-on technical work environments.
- Comfort working in a workshop or lab-type environment with hardware and instruments (no prior weather instrumentation experience required; training provided).
- Strong analytical and problem-solving skills; ability to design and evaluate small-scale experiments or pilots.
- Good communication skills, both written and verbal, for presenting findings and gathering feedback from technicians and other stakeholders.
- Work personality related things
- Team player
- Open minded and collaborative
- Curiosity
- Problem-solver
- Patient and resilient
- Detail oriented
Are you ready to take a Giant Leap?
Please apply by February 1, 2026, and include your resume. We’d also love to hear what inspired you to apply for this role and to Vaisala in a brief cover letter.
ANTICIPATED HOURLY RANGE: $24-31 hourly (dependent on education level). Please note that applications sent via email cannot be processed due to privacy reasons. We are not able to provide support in relocation or work permit-related matters for this temporary position.