AT&T Customer Representative
Based in Fresno, our company is a recognized leader in business development, customer engagement, and sales excellence. We specialize in customer acquisition and tailored sales strategies that drive measurable results. By focusing on every customer interaction, we ensure our sales process builds trust, delivers value, and strengthens long-term customer relationships.
Our AT&T Customer Representatives support the expansion of AT&T’s innovative business solutions nationwide. With AT&T’s dedication to outstanding customer care and our expertise in sales, our AT&T Customer Representatives are uniquely positioned to create meaningful customer experiences. As an AT&T Customer Representative, you work with businesses to connect with them, providing personalized business telecom solutions, and increase sales support. Your role as an AT&T Customer Representative is to deliver a superior customer experience while meeting and exceeding sales goals.
Responsibilities of the AT&T Customer Representative:
- Interact with prospective and existing customers, presenting product and service options while addressing all inquiries.
Apply consultative sales techniques to identify customer needs and provide customized solutions. - Cultivate lasting customer relationships that promote upselling, referrals, and repeat sales opportunities.
- Share in-depth expertise on AT&T’s services to guide customers in making confident decisions.
- Address customer concerns professionally, resolving issues quickly and escalating when necessary.
- Accurately record all sales activity and maintain customer data within established reporting systems.
AT&T Customer Representative Qualities:
- Background in customer service, sales, or customer-facing positions.
- Approaches challenges with enthusiasm and determination.
- Strives for growth and embraces learning opportunities in sales and customer development.
- Works collaboratively in a diverse team environment to achieve sales and customer satisfaction goals.
- Upholds honesty, respect, and professionalism in all customer and team interactions.
- Manages multiple sales tasks efficiently while prioritizing customer needs.