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Account Coordinator

At Actualize Marketing, the Account Coordinator is responsible for supporting Account Directors and/or Account Managers with efficient workflow management of client projects and requests through the agency — ultimately ensuring that all our deliverables are quality-assured, meet the objectives, and are ready for client delivery.

Success as an Account Coordinator requires thriving in a high energy, fast-paced environment, having exceptional organizational and people skills, having a proactive attitude, and a sincere interest in learning our clients’ business. What’s more, the Account Coordinator should help the agency by becoming a “vault” of the client’s preferences and help define/document the standards we work against for assigned client accounts.
 

Essential Duties & Responsibilities
 

  • Be in charge of researching/ordering, packing, shipping, and tracking the inventory of event swag and other campaign items that we manage the fulfillment of for certain clients
  • Learn and master agency tools and processes for scheduling of resources
  • Manage the flow of assigned client projects through the agency 
    • Start new projects and prep for creative
    • Gather anything that is missing or clarify any questions with AD/AM
    • Process revisions/feedback to existing projects
    • Handle QA/QC of all projects
    • Manage the internal proofing process
    • Hand off to AD/AM for delivery to client, or send to clients directly
  • Keep AD/AMs or clients apprised of project status at all times
  • When needed, maintain direction communication with clients and respond in a timely manner 
  • Build project timelines and ensure the client, creative team, and any partners meet deadlines
  • Effectively translate client requests into action items/briefs for the creative team
  • Review/QC all creative work to ensure it meets the client’s objectives and any technical specifications, and that all client and proofing changes have been implemented 
  • Understand the client’s brand and ensure our work adheres to guidelines and standards
  • Develop project tracking/reporting documents as needed, or work within a client’s project management tools
     

Required Skills
 

  • Advanced organizational/project management abilities and high attention to detail
  • Professional and personable communication style
  • Stay calm and cool when faced with rush requests and competing priorities
  • Confidently make decisions and act even when not equipped with complete details
  • Quickly and independently determine a course of action if obstacles or challenges arise — be a problem solver
     

Minimum Qualifications
 

  • Formal education/training in the field of marketing, communications, or business administration
  • Entry-level working or internship experience in a business setting
     

Working Conditions
 

  • Full-time/40 hours per week (M-F, 8am-5pm MT hours)
  • Exempt from overtime pay
  • In-office role — 4 days per week required in-office, due to the fulfillment duties listed above
     

Compensation & Benefits
 

  • Generous PTO policy
  • 100% employer-paid medical/vision/dental/life/AD&D (for employee)
  • 401k retirement account with 3% employer matching
     

Actualize Marketing is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 

About Actualize Marketing

Full-service B2B marketing agency (with an office in the heart of Old Town in Fort Collins) is seeking a talented professional to help support our growing client accounts. (And, we’re hoping you’ll be able to grow with us, too.) The agency was founded in 2015, but the founders have been in the marketing game for 25+ years. Our B2B clients range from startups to Fortune 500 industry giants and everything in between. Learn more at https://actualizemktg.com/