Business Technology Analyst - Technology Services Department

Business Technology Analyst - Technology Services Department

Full time • San José Unified School District

Job Details

Schools

Technology & Data Services

Salary

$45.66 - $45.66 per hour

Grades

Early Childhood, Elementary School, Middle School, High School

Subjects

Business Technology Analyst

The impact you will have: As a Business Technology Analyst, you will support and maintain San José Unified’s core technology and data reporting platforms, ensuring systems are reliable, user-friendly, and aligned with district goals. You will play a key role in supporting student online programs and essential systems such as Clever, Infinite Campus, Canvas, Google Admin, and Helpdesk operations. Through thoughtful analysis, implementation, and training, your work helps staff use technology effectively, improves access to information, and advances San José Unified’s strategic priorities. A more detailed job description is available at: https://sjusd.box.com/v/BusinessTechnologyAnalyst.

Who you are: You are a collaborative, customer-focused professional with a strong solutions-oriented mindset. You enjoy tackling complex problems, translating user needs into effective technical solutions, and supporting others through change. You work well independently and as part of a team, communicate clearly with both technical and non-technical audiences, and take pride in delivering excellent customer service. You are comfortable analyzing large data sets, identifying trends, and clearly communicating insights that support decision-making. You bring enthusiasm, adaptability, and a commitment to supporting students, staff, and school sites.

As a Business Technology Analyst, responsibilities include, but are not limited to:

• Supporting, maintaining, and enhancing San José Unified’s technology and data reporting platforms.
• Providing system support for student online programs and core applications, including Clever, Infinite Campus, Canvas, Google Admin, and related instructional and operational systems.
• Conducting system and business process analysis to gather user requirements and improve existing and new systems.
• Leading or supporting the implementation, integration, and adoption of district applications and technologies.
• Analyzing large data sets, developing reports, and clearly communicating insights and recommendations to stakeholders.
• Supporting Helpdesk operations by troubleshooting issues, coordinating resolutions, and ensuring timely customer support.
• Creating and delivering training, documentation, and guidance to staff to promote effective system use.
• Collaborating with school sites, departments, vendors, and external partners to meet district technology needs.
• Monitoring priorities and timelines to ensure work is completed accurately, efficiently, and on schedule.
• Applying sound judgment to resolve issues in alignment with district policies and regulations.
• Supporting continuous improvement by researching and recommending solutions aligned to district objectives.
• Assisting with department, site, and districtwide goals, including project coordination as needed.
• Maintaining regular and punctual attendance and performing other related duties as assigned.

What you need for this position:

• Completion of 12th grade or equivalent preferred
• Associate's/Bachelor's degree in Business, Information Technology, Management Information Systems, or related subject are preferred.
• Government Issued Identification

Location:

• Technology Services Department
• 1.0 FTE - 40hrs./week
• 8:00pm - 5:00pm
• 12 month

When will you hear back from us: Within seven days of applying, we will inform you if you will be moving forward in our hiring process and share next steps. If there is a delayed response, feel free to reach out to classified@sjusd.org.

Note to internal applicants:

• Even though we may have some information on file for you, we encourage you to submit a letter of introduction highlighting your qualifications and interest in this role, as well as any other information you would like to share. Where applicable, please also note which available location you are applying to.
• To be eligible to interview, you will need to be in permanent status and have passed probation.

What we offer: San José Unified offers a fantastic team and system of supports. We offer a competitive salary and a comprehensive benefits package which includes free medical and dental coverage for our employees who work at least a 0.75 FTE (30 hours per week), as well as 21-vacation days, and 11-paid holidays for 10-month employees! For 11-month employees, you earn 21-vacation days and 12-paid holidays. For 12-month employees, you earn 27-vacation days and 13-paid holidays.

Who we are: San José Unified is an innovative urban school district that prepares today’s students to be the thinkers, leaders, and creators of tomorrow. We are reinventing the education system by bringing together teachers and staff with parents and students, inspiring each to discover their own greatness. Serving over 25,000 students from transitional kindergarten through post secondary in 41 schools from Downtown San José to the Almaden Valley, San José Unified is Silicon Valley’s largest and most diverse school system. We welcome instructional and support staff who are interested in making a difference in the lives of San José children.

San José Unified School District prohibits discrimination, harassment, intimidation or bullying on the basis of age, sex, sexual orientation, gender, gender identity, gender expression, ethnic group identification, race, ancestry, national origin, religion, marital, parental or family status, color, mental or physical disability, or on the basis of a person’s association with a person or group with one or more of these actual or perceived characteristics in its educational programs and activities or employment practices as required by Americans with Disabilities Act (ADA), Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Age Discrimination Act of 1975, Section 504 or the Rehabilitation Act of 1973, and the Vocational Education Act of 1976. The lack of English language skills will not be a barrier to admission and participation in the District’s programs. Students, parents, employees, or others who wish further information about these regulations, or who wish to file a complaint, should contact the following persons: 

For Title IX, discrimination, equity or Section 504 Compliance complaints involving students: 

Director of Student Services, Michelle Reghitto at 408-535-6080 (mreghitto@sjusd.org), 855 Lenzen Avenue, San Jose, CA 95126

For Title IX, discrimination or equity complaints involving staff:

Assistant Superintendent of Human Resources, Dominic Bejarano at 408-535-6139 (jbejarano@sjusd.org), 855 Lenzen Avenue, San Jose, CA 95126

For facilities or other ADA complaints:

Director of Maintenance, Grounds and Operations, Denny Pini at 408-535-6200 (dpini@sjusd.org), 855 Lenzen Avenue, San Jose, CA 95126