Administrative Assistant

Posting Close Date

Applicants must submit their completed application by 02-19-2025 at 11:59 p.m. MST

ABOUT THIS JOB

Position Specific Summary

The Administrative Assistant position at the City of Tucson's Fire Department is responsible for providing support to fire personnel. This position is also responsible for exhibiting a customer focused service orientation towards internal and external customers by building and maintaining positive working relationships while displaying a high degree of professionalism.

Work is performed under the supervision of the Chief of Staff. This position does not supervise. 

Duties and Responsibilities

• Provides information and administrative support to fire administration staff regarding all communications, activities, and issues which may arise on a day-to-day basis. Orders supplies and equipment and takes inventory of supplies. Enters data and data corrections in all used Fire Department and city systems. Schedules meetings and appointments for Fire staff. Researches, prepares and processes paperwork and maintains spreadsheets, logs, and files. Prepares administrative reports, meeting minutes, and other management related reports. Troubleshoots office equipment and conference room technology issues. 

• Provides quality customer service to members of the public, personnel, and members of other agencies. Answers questions or connects the internal/external customer with the resources they need. Connects, researches, and responds to citizen requests in person or by phone or email. Processes requests for a variety of Fire Department Services both internal and in the community.  

• Responds to incoming Fire Department mail, emails, phone calls, and voicemails. Researches and responds to a variety of Fire Department citizen requests in accordance with City/Fire policies. Develops and maintains websites, prepares newsletters and promotional materials. 

• Attends Fire Department meetings and workshops, participates in the development of office policies and procedures by providing feedback to leadership. Manages conference registrations, hotels, travel arrangements, etc. Coordinates various special projects.  

• Performs other duties and tasks as assigned.   

Working Conditions

Mostly office environment. 

All duties and responsibilities listed are subject to change.

MINIMUM QUALIFICATIONS

Education

6 months post high school

Experience

One (1) year of directly related experience

Equivalency

Any combination of relevant education and experience may be substituted on a year-for-year basis.

License/Certifications

Preferred Qualifications

Application and Special Instructions

**MUST SUBMIT A RESUME** 

Preferred Qualifications:
Bilingual-English/Spanish
Experience in Telestaff/Kronos
Experience in Workday
Experience in Microsoft Office

POSITION DETAILS

Job Profile

J0231 - Administrative Assistant

To view the full job profile including classification specifications and physical demands click here.

Compensation Grade

G102

Hourly Range

$16.50 - 28.46 USD

The City of Tucson considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.

FLSA

Non-Exempt

Position Type

Regular

Time Type

Full time

Department

Fire Department

Department Link

https://www.tucsonaz.gov/Departments/Fire

Background Check: This position has been designated to require a criminal background check. 

ABOUT US

Benefits: The City of Tucson offers a generous benefits package for benefit-eligible positions. The comprehensive, flexible, and affordable coverage is designed to optimize health and well-being, security and future, and peace of mind. Benefits begin with medical, dental, vision, life, disability, and FSA coverage, surpassing your standard 401(k) program by offering a rich pension plan plus optional Roth and pretax deferred compensation savings. With your well-being in mind, our paid time off program provides new hires with 38 paid days off in the first year of employment, with time off increasing steadily in subsequent years. We offer twelve weeks of paid parental leave, paid tuition reimbursement, student loan repayment, off- and on-the-job training, and opportunities to forge connections with peers and the community through employee resource groups and paid volunteer hours. You can learn more about our benefits at https://www.tucsonaz.gov/Departments/Human-Resources/Employee-Benefit-Snapshot.

Citizenship: The City of Tucson employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services. 

The City of Tucson is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer and does not discriminate based on race, color, religion, sex (including sexual orientation, gender identity, and pregnancy), national origin, veteran status, age, disability, genetic testing, or any other protected status. If you believe you have been a victim of discrimination, you may file a complaint with the City of Tucson's Office of Equal Opportunity Programs, U.S. Equal Employment Opportunity Commission (EEOC) or Arizona Attorney General's Office of the Civil Rights Division (ACRD).  Click for more information from ACRD about employment discrimination and how to file a complaint with ACRD.

The City of Tucson is committed to providing access and reasonable accommodation for individuals with disabilities or who require religious accommodation; please contact Human Resources at EmployeeLeaves@tucsonaz.gov or 520-791-2619.

Recruiter Name

Jessica Garcia

Recruiter Email

TFDHR_Payroll@tucsonaz.gov

For general Human Resources questions please contact 520-791-4241​.