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Entry-Level Outside Sales Representative

Alarm Detection Systems, Inc.
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Job Summary:

A Sales Representative is responsible for identifying and pursuing new business opportunities through cold calling, networking, and referrals. This role involves building relationships with property managers, business owners, and decision-makers to promote security solutions, including alarm systems, video surveillance, access control, and fire detection.

Key responsibilities include conducting on-site consultations, generating proposals and contracts, negotiating pricing and terms, and ensuring a smooth transition from sale to installation. The Sales Representative also requires maintaining accurate sales records, following up on leads, and providing ongoing customer support. This position involves regular travel within the company territory and requires access to commercial and residential buildings for site surveys. 

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Alarm Detection Systems is an EEO employer.

Essential Functions and Responsibilities: 

  • Identify and develop new business opportunities through cold calling, prospecting, networking, and referrals.
  • Achieve or exceed monthly sales metrics and quotas.
  • Build and manage a pipeline of potential commercial and residential clients. 
  • Conduct professional sales calls and assess prospect facilities for appropriate product and service applications. 
  • Actively build and maintain a strong professional network to generate leads, foster partnerships, and stay informed on industry trends, representing the company with professionalism at events, meetings, and community functions.
  • Recommend appropriate security solutions based on customer needs and budget.
  • Generate quotes, proposals, and contracts following company guidelines to present to potential customer.  
  • Follow up on leads, proposals, and past clients to maximize sales opportunities.
  • Conduct on-site consultations to assess customer security needs.
  • Prepare necessary paperwork to ensure proper and professional job installations.
  • Negotiate pricing and contract terms while ensuring profitability.
  • Establish and maintain relationships with property managers, business owners, and key decision-makers.
  • Educate prospects on alarm systems, video surveillance, access control, fire detection, and other security solutions.
  • Demonstrate and explain product functionality to new systems for clients. 
  • Attend customer installations after completion to ensure satisfaction, reinforce relationships, and uncover additional opportunities for service or referral.
  • Provide ongoing support to customers to ensure satisfaction and potential upsells.
  • Coordinate with installation, customer service, and operations teams for seamless project execution. 
  • Offer continuous client support to maintain satisfaction and identify upselling opportunities.
  • Obtain necessary approvals for special pricing or customized solutions.
  • Maintain accurate records of sales activities and client interactions in the CRM system.
  • Maintain complete pricing for all jobs quoted on the company network.
  • Attend all sales meetings, training, and company events. 
  • Must be able to gain access to commercial or residential buildings to assess the customer needs and requirements. 
  • Must be able to drive a reliable vehicle for transportation to and from prospect and customer locations throughout the company territory.
  • Must be punctual and adhere to attendance standards. 
  • Adhere to all company policies and procedures.
  • Other duties as assigned by management.

Education/Experience: 

  • High School Diploma or equivalent is required.
  • Bachelors Degree in Business Administration, Professional Sales, Marketing, or a related field is preferred.
  • 2 years of sales experience is highly preferred.
  • Alarm industry experience is a plus.

Knowledge/Skills/Abilities:

  • Ability to clearly communicate ideas, objectives, and concepts to diverse audiences.
  • Ability to initiate contact with potential clients through cold calling and convert initial interest into meaningful sales opportunities.
  • Strong communication, negotiation, and presentation abilities. 
  • Organization, time management, and attention to detail. 
  • Ability to build and manage a pipeline of clients while maintaining relationships.
  • Ability to cultivate and grow a strong referral network. 
  • Analytical problem-solving to assess client needs and recommend solutions. 
  • Self-motivated, enthusiastic, and results-driven.
  • Organization, time management, and attention to detail.
  • Work independently and collaboratively to drive sales and project execution.
  • Strong time management and organizational skills.
  • Professional appearance and demeanor.
  • Proficiency in Microsoft Office.
  • Experience using CRM tools.
  • Ability to travel within the company territory for prospecting, consultations, and client meetings.
  • Ability to communicate in English, Bi-lingual capabilities a plus.

 

Licenses/Certifications:

  • Maintain a driver’s license, maintain an insurable driving record, and be capable of driving on company assignments.

Physical Demands:

The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Sitting
  • Stand
  • Walking
  • Climbing
  • Stooping
  • Kneeling
  • Fine Dexterity
  • Talking
  • Hearing
  • Vision
  • Color Vision
  • Ability to climb ladders
  • Walk great distances
  • Driving in all weather conditions
  • Bend, stoop, and balance in awkward locations such as attics or crawl spaces to survey a customer location

Work Environment:

 

The work environment for the Sales Representative can be in any commercial or residential setting and includes the ADS office environment. Must be prepared to work and drive in all types of weather conditions. The work environment characteristics described here represent those employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Alarm Detection Systems, Inc. maintains a quiet, non-smoking office environment.

Company Benefits:


Alarm Detection Systems offers a comprehensive benefits package designed to support the health, well-being, and financial future of our employees:

  • Medical Insurance with multiple plan options
  • Dental Insurance
  • Vision Insurance 
  • Life Insurance
  • Opportunity for an all-expense paid sales trip 
  • Uncapped commission plan
  • Ability and flexibility to work from home
  • Structured paid training program
  • Mileage Reimbursement  
  • Paid Parental Leave
  • Disability Coverage: 
    • Employer-paid Short-Term Disability
    • Optional Long-Term Disability
  • 401(k) Plan with tiered employer match
  • Paid Time Off (PTO) starting at 3 weeks per year for employees
  • Paid Holidays: 8 recognized holidays annually
  • Employee & Friends/Family Discounts on security systems and monitoring services
  • Pet Insurance Discount 
  • Employee Assistance Program (EAP) 
  • Tuition Reimbursement
  • Company-sponsored events (friends and family welcome!)
  • Continuous professional development opportunities 
  • A fun, positive, and high-energy work environment